Privacy policy
Last Updated: May 31, 2025
Welcome to Primenova (www.primenovaa.shop). We are
committed to protecting your personal information and
your right to privacy. This Privacy Policy explains
how we collect, use, and safeguard your information
when you visit our website or make a purchase from us.
By using our website, you agree to the terms of this
Privacy Policy.
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1. INFORMATION WE COLLECT
A. Information You Provide Directly:
- Full name and contact details (email address,
phone number)
- Shipping and billing address
- Payment information (processed securely — we do
not store card details)
- Order history and preferences
- Messages or queries you send us
B. Information Collected Automatically:
- IP address and browser type
- Pages visited and time spent on the website
- Device type (mobile, desktop, tablet)
- Cookies and tracking data
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2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service queries
- Improve our website and products
- Send promotional emails (only if you opted in)
- Detect and prevent fraud
- Comply with legal obligations
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3. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information
to anyone. We only share it with:
- Delivery partners to fulfill your orders
- Payment gateway partners to process transactions
- Affiliate creators — only order tracking data for
commission calculation (no personal details shared)
- Law enforcement if required by law
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4. DATA SECURITY
We protect your data through:
- SSL encryption on all website pages
- Secure payment processing via Razorpay / UPI
- Limited team access to customer data
- Regular monitoring for unauthorized access
No internet transmission is 100% secure, but we
take every reasonable step to protect your
information.
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5. YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Unsubscribe from marketing emails at any time
- Raise a complaint if your data has been misused
To exercise these rights, contact us:
Email: primenovaa.in@gmail.com
WhatsApp: +91 6362535157
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6. COOKIES
Our website uses cookies to:
- Remember your cart and preferences
- Analyze website traffic
- Improve your shopping experience
You can control cookies through your browser
settings. Disabling cookies may affect some
features.
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7. THIRD-PARTY LINKS
Our website may contain links to third-party
websites. We are not responsible for their privacy
practices. Please read their policies before
sharing any information.
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8. CHILDREN'S PRIVACY
Our website is not directed at children under 13.
We do not knowingly collect their personal
information. If you believe a child has shared
data with us, contact us immediately at
primenovaa.in@gmail.com
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9. CONTACT US
Business Name: Primenova
Website: www.primenovaa.shop
Owner: Prashant Yadav
Location: Uttar Pradesh, India
Email: primenovaa.in@gmail.com
WhatsApp: +91 6362535157
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10. CHANGES TO THIS POLICY
We may update this policy from time to time.
Changes will be reflected by updating the date
at the top. Continued use of our website means
you accept the updated policy.