Terms of service
TERMS OF SERVICE
Last Updated: May 31, 2025
Welcome to Primenova (www.primenovaa.shop). By
accessing or using our website, you agree to be
bound by these Terms of Service. Please read them
carefully before making a purchase.
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1. ABOUT US
Business Name: Primenova
Website: www.primenovaa.shop
Owner: Prashant Yadav
Location: Uttar Pradesh, India
Email: primenovaa.in@gmail.com
WhatsApp: +91 6362535157
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2. ACCEPTANCE OF TERMS
By visiting our website or placing an order,
you confirm that:
- You are at least 18 years of age or have
parental consent
- You have read and agreed to these Terms
of Service
- You have read and agreed to our Privacy
Policy and Refund Policy
- All information you provide is accurate
and complete
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3. PRODUCTS
- All products listed on our website are
subject to availability
- We reserve the right to discontinue any
product at any time
- Product images are for reference only —
actual product may slightly vary in color
or appearance
- We do not guarantee that product descriptions
are 100% accurate and reserve the right to
correct errors
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4. PRICING
- All prices are listed in Indian Rupees (INR)
- Prices are subject to change without notice
- We reserve the right to refuse or cancel
orders if a pricing error occurs
- Taxes and shipping charges (if any) will
be shown at checkout before payment
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5. ORDERS
- Placing an order does not guarantee
confirmation — we reserve the right to
accept or reject any order
- You will receive an order confirmation
email after successful payment
- In case of stock unavailability after
payment, we will offer a full refund or
alternative product
- We are not responsible for delays caused
by incorrect shipping address provided
by the customer
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6. PAYMENT
- We accept UPI, Net Banking, Credit/Debit
Cards, and other available payment methods
- All payments are processed securely through
trusted payment gateways
- We do not store your payment information
- In case of payment failure, do not retry
immediately — contact us first at
primenovaa.in@gmail.com
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7. SHIPPING & DELIVERY
- We aim to deliver within 5-8 business days
of order confirmation
- Delivery timelines may vary based on location
and external factors like weather or courier
delays
- Once shipped, a tracking link will be shared
with you
- We are not responsible for delays caused by
third-party courier partners
- Risk of loss passes to you upon delivery
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8. AFFILIATE CREATORS
- Primenova works with independent affiliate
creators who promote our products
- Creators are independent partners and not
employees of Primenova
- We are not responsible for any claims or
representations made by creators beyond
what is stated on our official website
- Affiliate links used by creators track sales
for commission purposes only
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9. INTELLECTUAL PROPERTY
- All content on www.primenovaa.shop including
logos, images, text, and graphics is the
property of Primenova
- You may not copy, reproduce, or distribute
our content without written permission
- Unauthorized use of our content may result
in legal action
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10. LIMITATION OF LIABILITY
Primenova shall not be liable for:
- Any indirect or consequential damages
arising from use of our website or products
- Loss of data, revenue, or profits
- Damages caused by misuse of products
- Delays or failures caused by circumstances
beyond our control (natural disasters,
courier failures, etc.)
Our maximum liability shall not exceed the
amount paid by you for the specific order
in question.
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11. PROHIBITED ACTIVITIES
You agree not to:
- Use our website for any unlawful purpose
- Submit false or misleading information
- Attempt to hack, damage, or disrupt our
website
- Copy or steal our products, content,
or business model
- Impersonate Primenova or its team members
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12. CHANGES TO TERMS
We reserve the right to update these Terms
of Service at any time. Changes will be
effective immediately upon posting on the
website. Continued use of our website after
changes means you accept the updated terms.
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13. GOVERNING LAW
These Terms of Service shall be governed by
the laws of India. Any disputes shall be
subject to the jurisdiction of courts in
Uttar Pradesh, India.
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14. CONTACT US
For any questions regarding these Terms:
Business Name: Primenova
Website: www.primenovaa.shop
Email: primenovaa.in@gmail.com
WhatsApp: +91 6362535157
Working Hours: Monday to Saturday,
10 AM to 6 PM IST